We can carry out all types of PC and laptop repair and support for Windows. If your windows laptop or PC is damaged or faulty there are a number of ways we can help. If you wish we can arrange for the collection of your machine with packaging.
Terms and Conditions and various standard charges are detailed at the bottom of this page. If you are sending a machine in for repair please print and complete our Repair Authorisation Form and send it with the machine.
Laptop Screen Repairs
If your screen is smashed or damaged it will obviously require replacement, but if it has failed it may not, there are a number of other (and usually cheaper) components that can cause a screen to fail or to go very dark. Simply ordering a new screen will not necessarily resolve the problem, so we would advise sending the laptop in for repair. Unlike many laptop parts, screen parts are very often interchangeable between models. We hold large stocks of new and used screens and machines for spares, and it is often cheaper to send the laptop in for repair, rather than to attempt the repair yourself, as we can select an alternative replacement panel.
Once we receive the machine we will be able to give you an accurate price for repair.
Keyboard, Hard Drive and Removable Module Repairs
Most customers find that they can replace these parts themselves without difficulty. If you have ordered a keyboard, or hard drive, and need advice fitting it please email or call. If you are telephoning please have the machine and part in front of you when you call! If you are not sure whether you can fit the component and need advice before ordering again please email or call.
Main board, power and other internal repairs
These tend to fall into two categories. The first is laptops or PCs that simply refuse to turn on, the second is laptops or PCs that start but behave erratically or fail. If your machine will not start there are a couple of things to try before sending the machine in for repair. the first is to remove the battery and removable optical (i.e. CDROM) drives and establish if the machine will boot from the mains power. For example, some laptops will not boot with a failed battery fitted.
As a final test, you may also wish to remove the hard drive and see if the machine powers up. If your machine runs erratically it may have either a software or hardware problem. Please contact us for advice.
If you have established that the machine needs repair please contact us to establish whether a repair is possible. Internal components are usually unique to the model of the machine, we will be able to give you some idea of the likely cost and availability of spares. Sending laptops in for repair If your machine requires repair you will need to send it to us for an estimate. Please print and complete our Repair Authorisation Form and send it with your laptop or PC to us at:
Macguys
112 Tooting Bec Road
London
SW17 8BQ